Welcome to LoveCashmere! As a proud Auckland-based company operating from our Onehunga warehouse, we have made a strategic decision to focus exclusively on online sales. Our philosophy is simple: stay lean, stay online, and deliver premium cashmere directly to you.

By concentrating solely on our online store, LoveCashmere ensures that every Kiwi has access to our exquisite cashmere products—from sumptuous cashmere sweaters to plush cashmere scarves—without the overhead costs of physical stores. This approach not only helps us maintain streamlined operations but also allows us to invest more in the superior quality and craftsmanship of our offerings.

Our reliable overnight courier service ensures quick delivery of our luxurious cashmere across New Zealand—within 1-2 days for most areas and slightly longer for rural regions.

If you have any questions about your order or can’t find what you are looking for, you may contact our friendly customer service team by 

1. Text message or call us at +64 21 0823 1343 
2. Dropping a message via our live chat during operating hours
3. Via email at support@lovecashmere.co.nz
4. Using the contact form below

Our dedicated Customer Service Team are available:

• Monday - Friday: 9am -6pm
• Saturday: 9am - 5pm

We kindly ask you to please contact us just once to reduce further volumes causing a delay with response.

Warehouse Address: 47 Felix Street, Onehunga, Auckland 1061
We want to remind our customers that while we DO NOT offer in-store shopping , our online platform is designed to provide you with the best possible service and selection of cashmere pieces.